“From Arabic to Zulu — if it’s spoken, we support it.”
With a global reach, multilingual agents, and scalable pricing, we make world-class support accessible to businesses of any size. Backed by years of real-world experience, we’re setting a new standard in human-first customer service.
“OmniComm is the world’s most accessible contact center — built for any business, any size, any customer, anywhere.”
Language and cultural access — we meet your customers where they are. Global, “We serve from everywhere to everywhere.”
No minimum spend barriers — start small, grow with us. Modular services — pick what you need: voice, chat, email, or all of them.
About Us
The contact center reimagined!
OmniComm’s mission is to elevate the global support standard by making multilingual, human-powered service accessible to every business — whether you’re a startup in Cape Town or an eCommerce brand in Toronto.
We believe great support is not a luxury — it’s a foundation. And with the right people, empowered by the right tools, we can deliver it at scale. Welcome to support that’s finally built around the customer — and you.”
- Your voice, in every language
- Built to scale with you
- Anywhere your customers are
“We champion support that’s human, multilingual, and built to scale — so your team can thrive and your customers feel truly heard, wherever they are.”
Partnering with tomorrow’s leaders — today.
Core Services
Partner with the first true remote-native, multilingual CX provider made in America.
With one of the largest multilingual talent pools in the industry, OmniComm is built to scale what others can’t. Our globally distributed teams speak your customers’ language — literally and culturally — with the skill, empathy, and flexibility today’s CX demands. Whether it’s English and Spanish or Arabic, French, Mandarin — you name it — we’ve got you covered. “While others search, we’re already staffing.”
OmniComm is the first U.S.-founded, fully remote, multilingual contact center — delivering human-led customer experience without borders. We’re not a translation agency or a traditional BPO. We’re the future of global CX — scalable, startup-ready, and built to meet your customers in their own language and culture.
CX & Support
We deliver multilingual support across voice, chat, and email—resolving billing issues, IT and CX requests, order tracking, and customer complaints with empathy, precision, and cultural fluency.
Sales & Growth Enablement
Our agents support inbound and outbound sales, lead generation, upselling, appointment setting, and pipeline qualification—ensuring your team gains a measurable and lasting competitive edge.
Back Office & Admin Services
From data entry and CRM upkeep to inbox management and compliance tasks, we manage essential back-office functions with accuracy and speed—keeping your business operations seamless.
Marketing & Brand Support
We help scale your marketing reach with social media moderation, email campaign assistance, CRM automation, customer surveys, loyalty program support, and influencer or partner outreach — all delivered by trained support specialists.
Content & Community Ops
From content localization and community moderation to translation and voice adaptation, we keep your brand aligned across every language, market, and platform—authentically and consistently.
QA & Compliance
We offer human-led and AI-enhanced QA programs that include CX monitoring, interaction audits, tone and compliance checks, coaching loops, CSAT/NPS validation, and data privacy support to maintain service excellence.
Collections & Financial Services
We scale your marketing with services like email campaign support, CRM integration, social media moderation, and influencer outreach—executed by trained, multilingual brand specialists.
Translation & Interpretation Services
We deliver live interpretation, AI-enhanced translation, and localized content production—enabling clear, accurate, and culturally adapted communication across industries and regions.
Staffing & Recruitment Services
Tap into our multilingual candidate pool for relevant roles. We act as your recruitment agency — sourcing, screening, and placing full-time or part-time talent, on-site or remote.
How It Works
Your CX Team, in 3 Simple Steps
From discovery to delivery, we make it simple to build a world-class support team — tailored to your needs, language, and tools.
Tell Us What You Need — We’ll Shape the Solution
You define the kind of support you need — your hours, languages, tools, and CX goals. Whether you have a full plan or just an idea, we’ll shape a solution around it. No rigid packages, no one-size-fits-all — just options built to fit your operation.
Set Up Your Team & Tech Stack
We match you with bilingual or multilingual agents from our pre-vetted pool. You interview and select who fits best. At the same time, we define your setup — choose a ready-made plan or customize everything from hours and workflows to tools and channels. Bring your own stack, or use ours — built to scale with you.
Train, launch, and go live
We help onboard your agents, plug into your existing tools — or provide our own full stack (CRM, dialer, QA, time tracking, virtual desktop, etc.). Use what you have, or let us supply everything you need — often at no extra cost, depending on your scope and volume. Once trained, your team goes live and scales as you grow.
The Difference
Why OmniComm Is a Smarter CX Partner
OmniComm gives you global, multilingual CX without the cost, rigidity, or limits of legacy support models. From day one, you get flexibility, cultural fluency, and a team trained to sound like you — wherever your customers are.
Why Choose OmniComm
Human-Led, Globally Fluent, Built for Today’s CX
We combine globally fluent, multilingual talent with startup-ready flexibility and enterprise-grade professionalism to deliver support experiences that feel deeply human, efficient, and culturally attuned—no matter where your customers are. Our team operates with empathy and precision, adapting to your brand voice and customer needs in real time.
At OmniComm, we don’t just offer outsourcing—we offer transformation. Our people become your people, seamlessly blending into your workflows, communicating with emotional intelligence, and solving problems proactively. We’ve built our model to be lean, responsive, and scalable for any business size, from fast-moving startups to global brands navigating complex CX challenges.
With a distributed workforce across multiple time zones and languages, we’re always on, always accessible, and always aligned with your goals. Whether you need coverage for one market or ten, we scale responsibly while maintaining consistent quality and brand fidelity.
Our mission is simple: elevate every customer interaction with intention, insight, and impact. Wherever you’re going, OmniComm is built to grow with you—globally, seamlessly, and smartly.
We don’t scramble to find agents — we’ve already built the most dynamic, multilingual CX talent database in the industry.
From Cairo to Cape Town, Manila to Miami — our teams are globally distributed, culturally fluent, and timezone-aligned with your customers.
No rigid contracts. No minimums. Whether you need 10 hours a week or a full team — we scale with you.
No rigid contracts. No minimums. Whether you need 10 hours a week or a full-time team — we scale with you.
Need a Flexible CX Solution? Choose a plan — or create your own.
From ready-made packages to fully customized setups, we make it easy to find the perfect fit. Whether you want a plug-and-play team or a tailored operation built around your tools, hours, and goals — we’re built for flexibility. Ready to scale support on your terms? Let’s create your perfect setup.
Success Blog
Latest Articles
Top 5 Benefits of Hiring a Remote Customer Support Team
Discover how hiring a remote customer support team gives businesses a competitive edge—offering 24/7 coverage, multilingual talent, cost efficiency, and global scalability.
Contact Center Metrics That Matter: Context Over Vanity
Forget vanity metrics. Learn why context-rich KPIs like AHT, FCR, QA, and CSAT truly define customer support success—and how OmniComm uses them.
Multilingual Support: A Rising Global Expectation
Multilingual support is no longer optional—it’s a business imperative. Learn why cultural fluency and language diversity build loyalty in today’s global marketplace.
